AI Conversation Workspace for Growing Businesses

Answer customers instantly. Bring in your team only when it matters.

Snowfairy AI Concierge combines a website-trained AI, a live agent queue, and real team management in one platform — priced by usage, not by guesswork.

No credit card required · Guided setup · Cancel anytime
Live QueueAI TrainingTeam
RS
Riya S. — BillingAsking about invoice for last month...
Active
AI
AI answeredShipping timelines for Tier 2 cities
Resolved
MK
Manoj K. — RefundsWaiting for an available agent...
Queued
24/7AI availability
LiveHuman handoff
ScopedTenant data
Grounded answersAI responds from the content your workspace approves.
Human handoffMove complex conversations into a live agent queue.
Workspace isolationRoles and tenant boundaries are enforced on the server.
Usage controlsTrack tokens, seats, retention, and access from one console.
Getting started

From signup to your first resolved chat, in four steps

No implementation team, no waiting weeks for onboarding.

Point it at your site

We crawl your public pages and FAQs so the AI learns your actual product and policies.

Set the tone

Choose the default professional voice, or write your own — every custom prompt is screened before it goes live.

Add your team

Invite agents, group them by department, and assign Team Leads or Managers with oversight.

Drop in one script tag

The widget goes live on your site immediately — AI first, human hand-off whenever it's needed.

Built for real service teams

Not just a chat widget

The essential tools a growing customer-operations team needs, built into one workspace.

AI Training

An AI that only knows what you taught it

Crawl your own site, curate exactly which pages it can cite, and set a custom personality — grounded answers only, never invented ones.

  • Automatic website crawl, admin-reviewable
  • Custom tone with automatic moderation
  • Default professional persona out of the box
Pricing
Returns
Shipping
"Warm, concise, and precise — never pushy." — your custom AI persona
Team & Roles

Agents, Team Leads, and Managers — the way real teams work

Group agents by department, hand off chats with a visible message to the customer, and keep an internal team channel completely separate from customer conversations.

  • Departments with per-plan agent limits
  • Customer-facing nicknames, never real names
  • Internal chat with @mention alerts
#billing — can someone confirm the refund window on the Growth plan?
Team Lead — on it, replying now
System — chat transferred to Billing, connecting you with Asha.
Branding & Billing

Your brand on the widget, your costs on a ledger

Upload your own logo, remove Snowfairy's mark on paid plans, and track every token you use — no surprise invoices at month end.

  • Custom widget logo & white-label option
  • Prepaid, transparent usage ledger
  • Flexible chat-data retention plans
12,480Tokens remaining
30dRetention tier
Used
Plans for every service team

Start with a live conversation workspace. Add trained AI when you are ready.

See plans based on your team size. Regional pricing is shown automatically on the dedicated pricing page.

Explore plans