Workspace plans · transparent extras

Make every conversation feel like good service.

Live chat for your team. AI assistance for everyday questions. Choose the seats, AI allowance and customization that fit your business.

One workspace plan. Two ways to help.

All three proposed plans combine human live chat and an AI-session allowance. Live chat means your team replies; AI assistance means the assistant replies using your approved content. They are not two separate subscription charges. Using only live chat does not reduce the listed plan price.

Compare every allowance and extra

Your pricing region

International pricing shown. Change your region below.

For a focused team

Starter

A personal welcome. A focused team.

$42 / month

Per workspace · proposed launch price

People-powered live chat

4 agent seats included
Shared team workspace and human handoff
No separate human-conversation fee

AI assistance

100 AI sessions / month planned
Up to 10 AI replies per session
Uses your approved business content

Your customer experience

3 basic layouts
Company name, logo settings and welcome text
Advanced pack optional · +$19/month
Help pages, text banner and saved profiles require the advanced pack

Normal chat storage follows agreed retention; no automatic GB charge.

Request Starter access

For growing teams

Growth

More conversations. More ways to make it yours.

$92 / month

Per workspace · proposed launch price

People-powered live chat

10 agent seats included
Shared team workspace and human handoff
No separate human-conversation fee

AI assistance

500 AI sessions / month planned
Up to 10 AI replies per session
Uses your approved business content

Your customer experience

All 10 layouts
Company name, logo settings and welcome text
Advanced pack included
Text banner, up to 5 help pages and 20 saved profiles

Normal chat storage follows agreed retention; no automatic GB charge.

Request Growth access

For larger operations

Scale

More people. More AI capacity. One workspace.

$292 / month

Per workspace · proposed launch price

People-powered live chat

20 agent seats included
Shared team workspace and human handoff
No separate human-conversation fee

AI assistance

1,500 AI sessions / month planned
Up to 10 AI replies per session
Uses your approved business content

Your customer experience

All 10 layouts
Company name, logo settings and welcome text
Advanced pack included
Text banner, up to 5 help pages and 20 saved profiles

Normal chat storage follows agreed retention; no automatic GB charge.

Request Scale access

Monthly billing only. Taxes are additional where applicable and must be shown before payment. INR and USD are separately priced offers, not an exchange-rate conversion. Existing customers keep their accepted billing terms until a confirmed migration.

What is available now?

Explore the product and request a workspace invitation today. The prices, included AI allowances and paid upgrades on this page describe the proposed launch offer; they are not available to buy yet. We will confirm availability, limits and order terms before you pay. No card is needed to request access.

The full picture

Every plan, side by side.

Growth adds advanced customization and more capacity. Scale includes the same advanced customization as Growth, with twice the seats and three times the AI sessions.

On smaller screens, scroll the table sideways. All details are visible without opening an account.

Proposed launch inclusions, limits and availability
Feature or allowance	Starter	Growth	Scale
Included agent seats	4	10	20
Planned AI sessions each month	100	500	1,500
AI replies per session	Up to 10; then human handoff	Up to 10; then human handoff	Up to 10; then human handoff
Human live-chat conversation fee	No separate per-conversation fee; capacity review applies	No separate per-conversation fee; capacity review applies	No separate per-conversation fee; capacity review applies
Proposed monthly human-chat capacity review	Above 5,000 conversations	Above 25,000 conversations	Above 100,000 conversations
Additional agent seat / month	$10	$10	$10
Additional AI session	$0.2 · only by prior agreement	$0.2 · only by prior agreement	$0.2 · only by prior agreement
Human handoff, private team notes and saved replies	Included in the workspace offer	Included in the workspace offer	Included in the workspace offer
Company name, logo settings, welcome text and widget position	Included	Included	Included
Chat layouts	3: Classic, Minimal, Capsule	All 10 layouts	All 10 layouts
Advanced customization pack	$19 / month extra	Included in plan price	Included in plan price
Widget help pages	Advanced pack required	Up to 5 pages; up to 8 items per page	Up to 5 pages; up to 8 items per page
Announcement banner	Advanced pack required	Text banner included	Text banner included
Reusable customization profiles	Advanced pack required	Up to 20 saved profiles	Up to 20 saved profiles
Normal chat storage	Included under agreed retention; no published GB allowance	Included under agreed retention; no published GB allowance	Included under agreed retention; no published GB allowance
Retention period	Confirmed for your workspace before payment; not a fixed number of days in this offer	Confirmed for your workspace before payment; not a fixed number of days in this offer	Confirmed for your workspace before payment; not a fixed number of days in this offer
Automatic storage overage	Off; heavy-media capacity is not included	Off; heavy-media capacity is not included	Off; heavy-media capacity is not included
Managed setup, bespoke design and integration work	Separate scoped quote; see prices below	Separate scoped quote; see prices below	Separate scoped quote; see prices below
Workflow automation, SLA timers, advanced reporting and CRM connectors	Not available in this launch offer	Not available in this launch offer	Not available in this launch offer
Image banners and persistent staff tasks	Not available in this launch offer	Not available in this launch offer	Not available in this launch offer
Signed desktop downloads and native mobile apps	Not released; do not purchase a plan expecting these today	Not released; do not purchase a plan expecting these today	Not released; do not purchase a plan expecting these today
Annual billing	Not offered; prices shown are monthly	Not offered; prices shown are monthly	Not offered; prices shown are monthly

Capacity-review figures are planning thresholds, not a per-conversation charge, guaranteed throughput or a tested unlimited service. Higher traffic requires a capacity review and an agreed arrangement. The advanced pack gives Starter the same customization limits shown for Growth and Scale. It does not add seats or AI sessions.

Choose your extras

Only pay for the capacity and work you agree to.

Extra	Price	What it means
Additional agent seat	$10 / month	One additional authorised team member. The same member can use supported devices.
Advanced customization on Starter	$19 / month	Ten layouts, text announcements, help pages and 20 saved profiles. Included in Growth and Scale.
Additional AI session	$0.2 / session	Planned launch overage; only with an agreed allowance and spending arrangement.
Managed setup	From $149 once	Agreed setup scope; one revision included.
Bespoke widget design	From $299 once	Scoped design work; two revisions included.
Custom integration development	From $499 once	Subject to feasibility and a written scope. Vendor usage and maintenance are separate where agreed.

Managed services are separate quotes, not instant feature purchases. A supported payment route is confirmed for each accepted order. No feature is enabled simply by requesting a quote.

Download custom pricing and scope guide

What counts, and what costs extra?

Human chat and AI are measured differently

A seat is one authorised agent identity, not each device or browser tab. Human replies do not use the AI-session allowance. The planned AI allowance counts visitor sessions, not individual messages: one session can contain up to ten AI replies. It is not a promise of ten solved problems.

For the planned launch model, an AI session is a visitor support session with up to ten AI replies before human handoff. A session is not a guaranteed resolution. The final order defines the counting window and reopening treatment before billing begins.

Human conversations do not carry a separate per-conversation charge in the proposed workspace offer. Operational limits and capacity review still apply. Normal chat storage follows the selected retention policy; there is no automatic per-GB surcharge. Heavy media storage and unimplemented workflows are not included promises.

When your AI allowance runs out

Extra AI sessions are not an automatic charge. Any additional usage needs an agreed allowance and spending limit. Without an agreed extension, AI usage stops at the limit; human support remains subject to your workspace access and capacity.

Is there a separate AI-only plan?

No standalone AI-only plan is available to buy from this page. These are combined workspace offers; no separate AI subscription is required for the included launch allowance.

Will unused AI sessions roll over?

Rollover is not promised in these offers. The billing period, session reopening rules and any renewal terms will be confirmed in your order before payment.

Cancellation and refund information

Paid subscriptions renew only on the arrangement disclosed when ordering. Contact support to stop future renewal; uninstalling the widget does not cancel billing. Refund rules depend on the payment route and applicable rights. Read Cancellation & Refunds, Terms and Digital Delivery before placing an order.

Discuss your requirements