One customer-operations workspace

AI speed with human judgment when it matters.

Train an assistant on approved business content, route customers to the right team, and give agents one focused place to resolve conversations.

✦

Crawl public business pages, review knowledge sources, and control the tone the assistant uses.

↪

Move conversations into the live queue when a person should take over, with context preserved.

◫

Organize departments, agent roles, internal collaboration, assignment, and ownership.

⌁

Add the conversation experience to your site and keep branding aligned with your business.

◉

Give live agents a focused Windows workspace for queues and active conversations.

▥

See token usage, seat limits, chat lifecycle, and retention from the administrator console.

Built for accountable operations

Control the knowledge, people, and handoffs

The assistant works from approved sources. Team access follows assigned roles. Customers can reach a person when automation is not the right answer.

Choose the team size and workspace model that fits your operation.