Product & billing support
Account access, cancellation, refunds and technical questions.
support@snowfairy.aiWe aim to respond within 1–2 business days. This is not a 24/7 emergency support service.
Talk to Snowfairy AI Labs
One clear place to reach us.
Tell us the workspace or product you need help with. Concierge requests are handled separately from other Snowfairy products.
Business enquiries
Workspace eligibility, rollout planning and scoped custom services.
contact@snowfairy.aiCompany details
SnowFairy AI Labs Private Limited
CIN: U62099UP2025PTC226386
Registered address: 01, Mohansarai–Mataladai Road, Gangapur (Varanasi), Varanasi, Uttar Pradesh – 221302, India.
Correspondence: 01, Mohansarai Tiraha–Mataladai Road (Adalpura Linked Road), Varanasi, Uttar Pradesh – 221302, India.
Privacy or a security concern?
Email support@snowfairy.ai with “Concierge Privacy Request” or “Concierge Security Report” in the subject. Include enough detail to identify the issue, but do not include passwords or unnecessary visitor data.